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Clear choice health planClear Choice Health Plans Strategic Planning
utilizing the Baldrige Principles Methodology: • Focuses on Development and Deployment • Link to Vision, Mission & Strategies of company • Consistency with CCHP’s Organizational Profile • Short and Long term horizons based upon S.W.O.T. analysis • Short-term planning addressed through yearly goals and objectives tracking. Long-term planning addressed through the company’s growth plan, which is reviewed and modified annually. AnnualStrategic Planning Process • Key participants – Executive Team – Board Members – MST Executive Team develops Corporate Goals & Objectives MST development of Objectives & Action Plans • Key inputs – – – – – – Industry data Review of competitors Internal measurements (KPI’s) Board members CCHP Associates Other as needed Quarterly assessment meetings between ET & MST Presentation of annual plan to Board Strategic Planning Objectives & Action Plan Development & Deployment – Department specific – Linked to Corporate Goals – CCHP Tracking System • Shows real-time status of completion • Allows modification of Target Dates, Responsibilities, etc. based upon business needs. • System allows delegation of Action Plans, which fosters commitment and ownership by all staff. This leads to impact by all employees to strategic goals and objectives, which support our Vision, Strategic Planning Corporate Strategy: Corporate Goal: Department Objective: Objective Outcome Measurement: Measurement Validation: Individual Responsible: Objective Completion % 28% Target Completion Date: Target Compl etion DateActual Completion Date: Actual Com pletio n Date Action Plan(s) Individual Responsible % Completed Comments/Validation 1 2 3 AP #1 AP #2 AP #3 15% 15% 55% Strategic Goal #1 #2 Department Objective(s) NA 2.1 2.2 2.3 3.1 3.2 3.3 NA 5.1 5.2 5.3 5.4 Target Date NA 12/31/05 3/31/06 4/30/06 3/1/06 5/31/06 5/31/06 NA 11/10/05 12/31/05 12/31/05 1/31/06 NA Date Completed M easurement Validation NA 0 0 0 0 0 0 NA Tracking system in place and monitored by Corporate QA Coordinator. Enhanced system proposed for 2006-2008 Strategic Cycle. Risk Management Team's involvement is assisting departments in developing goals that align w ith MVCVS. Staff Coaching / Personal Goals Worksheet aligned w ith Corporate Strategies 0 NA Status NA 100% 0% 0% 15% 0% 0% NA 100% 100% 100% 100% NA Strategic Planning 12/27/05 1/0/00 1/0/00 1/0/00 1/0/00 1/0/00 NA 11/15/05 12/31/05 12/31/05 1/31/06 NA NA #3 #4 #5 #6 NA Total objectives Total completed Total remaining % completed 10 5 5 50% Applicable objectives to date Completed objectives to date % completed Past due objectives 6 5 83% 1 R i sk M a n a g e m e n t Ob j e ct i v e s R i sk M a n a g e m e n t o b j e c t i v e t o d a t e 3 10 12 Total compl eted Total r emai ni ng 10 Compl eted obj ecti ves to date Past due obj ecti ves Strategic Planning Corporate Goal # 7 - Corporate Quality Assurance 100 90 80 70 60 50 40 30 20 10 0 Actuarial & Underwriting Billing & Enrollment Finance Human Resources Information Technology Marketing Medical Affairs Operations Provider Services Risk Management Clear Choice Strategy #1 - Invest In People Strategic Planning 100.00 90.00 80.00 70.00 60.00 50.00 40.00 79.51 56.47 36.72 62.50 64.95 30.00 20.00 10.00 0.00 Corporate Goal #1 Corporate Goal #2 Corporate Goal #3 Corporate Goal #4 Corporate Goal #5 Strategic Planning Overall Completion of Corporate Goals 100.00 90.00 80.00 70.00 60.00 50.00 40.00 30.00 20.00 10.00 0.00 1 56.96 Strategic Planning Lessons learned by CCHP in using Baldrige principles: Focus on your Organizational Profile Alignment Adapt Ask & Probe LEARN • • • • • Clear Choice Health Plans Strategic Planning utilizing the Baldrige Principles Política de privacidad |
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