Gerard Hendrik Hofstede (born 3 October 1928, Haarlem) is an
influential Dutch organizational sociologist, who studied the interactions
between national cultures and organizational cultures. He is also conducted
perhaps the most comprehensive study of how values in the workplace are
influenced by culture.
Geert Hofstede analyzed a large data base of employee values scores collected
by IBM between 1967 and 1973 covering more than 70 countries, from which he
first used the 40 largest only and afterwards extended the analysis to 50
countries and 3 regions. In the editions of GH's work since 2001, scores are
listed for 74 countries and regions, partly based on replications and
extensions of the IBM study on different international populations.Subsequent
studies validating the earlier results have included commercial airline pilots
and students in 23 countries, civil service managers in 14 counties,
'up-market' consumers in 15 countries and 'elites' in 19 countries. From the
initial results, and later additions, Hofstede developed a model that
identifies four primary Dimensions to assist in differentiating cultures: Power
Distance - PDI, Individualism - IDV, Masculinity - MAS, and Uncertainty
Avoidance - UAI. This research gives us insights into other cultures so that we
can be more effective when interacting with people in other countries.
Geert Hofstede added a fifthDimension after conducting an additional
international study with a survey instrument developed with Chinese employees
and managers. That Dimension, based on Confucian dynamism, is Long-Term
Orientation - LTO and was applied to 23 countries.
These five Hofstede Dimensions can also be found to correlate with other
country, cultural, and religious paradigms.
Five Hofstede Dimensions
Power Distance Index (PDI) that is the extent to which the less powerful
members of organizations and institutions (like the family) accept and
expect that power is distributed unequally. This represents inequality (more
versus less), but defined from below, not from above. It suggests that a
society's level of inequality is endorsed by the followers as much as by the
leaders. Power and inequality, of course, are extremely fundamental facts of
any society and anybody with some international experience will be aware that
'all societies are unequal, but some are more unequal than others'.
Individualism (IDV) on the one side versus its opposite, collectivism, that is
the degree to which individuals are inte-grated into groups. On the
individualist side we find societies in which the ties between individuals are
loose: everyone is expected to look after him/herself and his/her immediate
family. On the collectivist side, we find societies in which people from birth
onwards are integrated intostrong, cohesive in-groups, often extended families
(with uncles, aunts and grandparents) which continue protecting them in
exchange for unquestioning loyalty. The word 'collectivism' in this sense has
no political meaning: it refers to the group, not to the state.
Masculinity (MAS) versus its opposite, femininity,
refers to the distribution of roles between the genders which is another
fundamental issue for any society to which a range of solutions are found. The
IBM studies revealed that (a) women's values differ less among societies than
men's values; (b) men's values from one country to another contain a dimension
from very assertive and competitive and maximally different from women's values
on the one side, to modest and caring and similar to women's values on the
other. The assertive pole has been called 'masculine' and the modest, caring
pole 'feminine'. The women in feminine countries have the same modest, caring
values as the men; in the masculine countries they are somewhat assertive and
competitive, but not as much as the men, so that these countries show a gap
between men's values and women's values.
Uncertainty Avoidance Index (UAI) deals with a society's tolerance for
uncertainty and ambiguity; it ultimately refers to man's search for Truth. It
indicates to what extent a culture programs its members to feel either
uncomfortable or comfortable in unstructuredsituations.
Long-Term Orientation (LTO) versus short-term orientation: this fifth dimension
was found in a study among students in 23 countries around the world, using a
questionnaire designed by Chinese scholars It can be
said to deal with Virtue regardless of Truth. Values associated with Long Term
Orientation are thrift and perseverance; values associated with Short Term
Orientation are respect for tradition, fulfilling social obligations, and
protecting one's 'face'. Both the positively and the negatively rated values of
this dimension are found in the teachings of Confucius, the most influential
Chinese philosopher who lived around 500 B.C.; however, the dimension also
applies to countries without a Confucian heritage.
Geert Hofstede™ Cultural Dimensions
Panama
has Power Distance (PDI) as the highest ranking Hofstede Dimension at 95. This
score of 95 is tied with Guatemala
as the highest Power Distance of all Latin American countries, where the
average is 70.
This high Power Distance (PDI) ranking for Panama is indicative of a high
level of inequality of power and wealth within the society. This condition is
not necessarily forced upon the population, but rather accepted by the society
as part of their cultural heritage.
Panama's
second highest Hofstede Dimension is Uncertainty Avoidance (UAI) at 86, which
is more typical of all Latin American countrieswith an average of 85. This high
Uncertainty Avoidance Index (UAI) ranking, indicates
the society’s low level of tolerance for uncertainty.
In an effort to minimize or reduce this level of uncertainty, strict rules,
laws, policies, and regulations are adopted and implemented. The ultimate goal
of this population is to control everything in order to eliminate or avoid the
unexpected. As a result of this high Uncertainty Avoidance characteristic, the
society does not readily accept change and is very risk adverse.
Panama
has a relatively low Individualism (IDV) ranking at 11, compared to other Latin
countries average of 21. The score on this Dimension indicates the Panamanian
society is Collectivist as compared to Individualist. This is manifest in a
close long-term commitment to the member 'group', be that a family, extended
family, or extended relationships. Loyalty in a collectivist culture is
paramount, and over-rides most other societal rules and regulations. The
society fosters strong relationships where everyone takes responsibility for
fellow members of their group.
Panama has a Masculinity
(MAS) at 44, refers that Panama
has an intermediate Masculinity in their society.
Of note is that Panama has the second largest divergence of Power Distance
(PDI) to Individualism (IDV) of any country surveyed in the world, with a
difference of 84 (PDI-95 minus IDV-11 = 84).